This hotel is situated in the tourist area of Playa del Ingles. The nearest beach is 100 m from the hotel, the centre of San Fernando is around 2 km away, the dunes of Maspalomas around 3 km away and Las Palmas is approximately 55 km from the hotel. It is roughly 35 km to Las Palmas Airport.

The apartment hotel has 4 suites, 154 apartments and 40 studios, which are located on 12 storeys and are reachable by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. A cloakroom, baggage storage service, safe and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park for a fee. Other services include a car hire service, medical assistance and a laundry service. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available.