This charming, family-friendly bungalow complex is situated in Gran Canaria's main tourist resort: Playa del Inglés. The establishment lies just 5 minutes from the beach, and guests will find public transport links within 150 m of the accommodation. The diving centre is approximately 1700 m away, and the aqua park is roughly 3 km from the establishment. The capital of Gran Canaria, Las Palmas, is 60 km away, and Gran Canaria Airport is some 30 km from the accommodation.

The bungalow complex was modernised in 2021. The 233 bungalows are comfortably equipped and ready for guests. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities available at the complex include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a playroom. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a car hire service, a transfer service, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. A business centre with projector and fax machine is available. The congress service offers support with all aspects of event organisation.