The complex is located just 1 km from “Playa del Inglés” beach and is renowned for its beautiful gardens. “Gran Chaparral” lies within a stone’s throw of the hotel and offers a selection of restaurants, bars and nightclubs. The nearest sandy beach is 1.5 km away.

24 apartments, 24 studios and 72 double rooms are available to guests in a 3-storey main building and an auxiliary building. This bungalow complex has a lift and a reception desk. Amenities include a safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. Everyday necessities can be purchased at the supermarket. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.