This hotel is situated in a quiet location on the outskirts of Playa del Inglés. The sprawling beach is approximately 1500 m away and the centre of Playa del Inglés and Yumbo shopping centre are just 400 m away. Public transport departs from stops located 300 m away.

The hotel has a lift and features 58 suites and 28 double rooms. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a car hire service, room service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with projector and fax machine is available.