The hotel is situated directly on the long, sandy beach of Playa d'en Bossa. It is just a few minutes from the resort centre, with bars, restaurants, shops and nightlife. There are numerous entertainment options, as well as good value restaurants nearby. A bus connection is available to Ibiza city centre, which is some 4 km away. The hotel is under the flight path, so some aircraft noise may be audible.

The complex has a lift and features 171 rooms. English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a laundry service, a hairdresser and a coin-operated laundry.