This hotel enjoys a stunning location on Lake Esperanza in the Bay of Alcúdia, just 150 m from the magnificent sandy beach. It takes just a few minutes to reach the centre of Alcúdia with its scores of shops and other entertainment venues. S'Albufeira nature reserve is approximately 2 km away and it is 3 km to the harbour. In addition, there is a bus stop close to the hotel.

The hotel was modernised in 2022. Units include 160 apartments and 68 studios located in a 5-storey main building and 2 auxiliary buildings. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a TV room, a car hire service, medical assistance, a laundry service and a coin-operated laundry are available. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The hotel has wheelchair-accessible facilities and a lift. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park for no extra charge. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available for no extra charge.