The hotel is located in Puerto Pollensa, directly at the sandy beach. The closest cities are Puerto Alcudia (8 km), Pollença (5 km) and Alcudia (8 km). The property is also within easy reach of disco, city centre, shops, bus stops, bars, restaurants and supermarkets. Accessible from the hotel: Hidropark (12 km), PMI airport (70 km), Pollentia Alcudia (8 km) and PN S'Albufera (15 km).

The apartment hotel welcomes guests in a 4-storey building with 2 lifts and 20 rooms. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.