This resort is located in the far north of the island, directly beside Pollensa bay and between the Can Cap de Bou section of beach and the S'Albufera conservation park. Around 85% of the 85,000m² of this holiday complex consists of Mediterranean gardens with tropical vegetation. The complex, conceived as an example of sustainable tourism, is around 2.5 km from the village of Alcudia and some 4 km from Puerto Pollensa. Transfer times to Palma airport are around 80 min, at a distance of some 65 km. There are good public bus services to all of these destinations.

12 single rooms and 58 double rooms are located on 4 storeys and can be reached by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available.