The hotel lies in Porto Cristo, a charming typical fishing village, away from overcrouded touristic areas. It is a quiet destination with a relaxed atmosphere for both couples and families. The hotel is right opposite from Drach Caves and marina, and just 3 min walk from town centre. It takes 15 min driving to get to Manacor, famous for its pearl factories and the new Rafa Nadal Sports Academy and Museum

The complex was modernised in 2023. Guests have a choice of 127 non-smoking rooms located in two 7-storey buildings with lifts. The friendly staff at the reception desk are happy to answer any questions. Services and facilities include a baggage storage service, a currency exchange service, a car hire service, an alarm call service, a laundry service, a conference room and a smoke alarm. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for no extra charge. Guests can also use the bicycle storage facilities.