This hotel is located in the historical centre of Porto, just 10 m from the Duero River along Rúa Infante D. Henrique. It lies 20 m from Plaza de la Ribera and 100 m from the Stock Exchange and is within walking distance of Alfandega Congress Centre. San Bento station is about 900 m away and it is approximately 20 km to Porto Airport.

The hotel has 90 non-smoking rooms and 6 suites, which are located on 5 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service (for a fee), an alarm call service, a laundry service and a coin-operated laundry. A business centre with fax machine and projector is available.