The apartment complex is situated on a side street in Puerto de la Cruz, just 800 m from Playa Jardín Beach and 1.5 km from the old town. Links to the public transport network are just a stone's throw from the hotel. The Tenerife North Airport is around 20 km away and the Tenerife South Airport is 90 km away.

27 rooms and 24 apartments are located on 3 storeys and can be reached by lift. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The apartment hotel has a range of facilities for guests with disabilities. Guests can browse a number of shops, including a supermarket. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Further services and facilities include a car hire service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area.