This hotel is centrally located near to Piramides de Martianez shopping centre. The beach and the bathing area of Lagos Martianez are only around 200 m away. Entertainment venues and public transport links are to be found in the surrounding area and within walking distance.

The hotel has 225 rooms, including 9 suites and 212 double rooms, which are located on 12 storeys and are reachable by 3 lifts. The reception desk is open round the clock. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a car hire service, medical assistance, a laundry service and a hairdresser. 5 conference rooms are available for lectures, presentations and meetings.