This beach hotel is located in the higher-lying district of San Fernando, about 900 m from the centre of Puerto de la Cruz and only a few minutes on foot from Parque de Taoro. It is only about 1 km to a wonderful beach.

The hotel has 45 non-smoking rooms, which are located on 4 storeys and are reachable by lift. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include medical assistance, a transfer service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.