This hotel is situated on a relatively quiet side street close to the Puerto de la Cruz old district of the town. Sandy Playa Jardin is about 550 m away and it takes roughly 20 minutes to walk to the saltwater swimming pools. Links to the public transport network can easily be reached on foot, lying just 400 m away.

The hotel has 7 single rooms and 85 double rooms, which are located on 4 storeys and are reachable by lift. The reception desk is open round the clock. A baggage storage service, a TV room, a 24-hour security service, medical assistance, a transfer service, a banquet hall and a smoke alarm are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park.