This studio complex is located in quiet surroundings in a district of La Paz and was built overlooking the lake in the rocks. The centre of Puerto de la Cruz is around 20 minutes from the hotel (around 1 km away). A wonderful sandy beach can easily be reached on foot, lying about 15 minutes away. A selection of shops, restaurants and bars are to be found in the vicinity. Tenerife North Airport lies around 25 km away and Tenerife South Airport is roughly 90 km from the complex.

178 junior suites, 3 suites and 181 double rooms are located on 10 storeys and can be reached by 2 lifts. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Further services include a car hire service, medical assistance, an alarm call service, a laundry service and a hotel doctor. Bicycles can be kept in the bicycle storage area (no extra charge).