This beach hotel lies in peaceful and scenic surroundings on a bank of Taoro Park, where a phenomenal view of Puerto de la Cruz and the coast can be enjoyed. Right behind the hotel, guests will see the picturesque village of Orotava and the peak of Teide. The historical centre of Puerto de la Cruz, with a range of shops, restaurants, bars and nightclubs, is located around 1 km away. The sea is just 900 m away and the pretty town of Santa Cruz, which is worth a daytrip, is around 37 km from the hotel (roughly a 25-minute drive).

4 suites, 30 single rooms and 148 double rooms are available to guests in an 8-storey main building and a 4-storey auxiliary building. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.