The complex is located in the centre of Puerto del Carmen, 500 m from the popular beach, in a peaceful setting.

67 apartments are located on 3 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the apartment hotel include a cloakroom, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, an alarm call service, a laundry service and a hairdresser. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A fax machine is available for guests' business needs.