The complex lies in Puerto Rico in the south of Gran Canaria. The area has great weather all year round, with sunshine almost every day. A few metres from the complex is a shopping centre with over 100 shops. The beach is only 1 km away at Puerto Rico, while Playa del Ingles is about 10 km from the hotel.

The apartment hotel has 97 apartments, which are located on 8 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The apartment hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. Guests arriving by car can park their vehicles in the car park for a fee. Further services include medical assistance, a transfer service, room service and a laundry service.