The beach hotel is located in Platanias, 5 km east of Rethymnon in the centre of the touristic area. It is in the middle of the island, which allows guests visit all of the beauties of Crete. Guests can access public transport right at the hotel's doorstep. The beach is just some 200 m from the hotel. It is located within about a 1-hour drive from the two airports of Crete, Chania International Airport, 'Ioannis Daskalogiannis' (approximately 70 km) and Heraklion International Airport, 'Nikos Kazantzakis' (approximately 80 km).

The hotel has a lifts and features 105 non-smoking rooms. The reception desk is open round the clock. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a library. Parking spaces are available to guests travelling by car. Other services include a car hire service, medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. A fax machine is available for guests' business needs.