This complex is located in an area surrounded by great natural beauty, overlooking Rhodes Island. The nearest bus station is 50 m away, and provides guests with transportation into the famous old medieval town of Rhodes. Ialyssos beach is around 3 km from the complex and it is some 5 km to the tourist centre of Faliraki and 6 km to Rhodes Old Town. Rhodes Airport is just approximately 8 km away.

The reception desk in the lobby is staffed round the clock. To ensure guests a comfortable and relaxing stay, the resort provides various services and facilities, including a safe, a car hire service, medical assistance and room service. Wireless internet access is provided in public areas. Wheelchair-accessible facilities are available. The grounds of the complex feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.