The charming club resort is located opposite Playa Maroma, the most spectacular beach in the Riviera Maya. The beach hotel enjoys a perfect location close to the main tourist attractions in the area. Xcaret is approximately a 20-minute drive from the hotel, Cancun is 15 minutes by car, Playa del Carmen is 10 minutes and Cancun International airport is around 40 minutes north of the hotel.

The complex welcomes guests in a 2-storey building with a lift and 72 rooms. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.