This hotel lies in the idyllic location of Aguadulce with an attractive view of the sea. The sandy beach and plenty of bars and restaurants are located in the hotel's vicinity. There is a bus stop directly in front of the hotel and numerous shopping venues are only 500 m away. The harbour is only about 1 km from the hotel and there is a golf course 6 km away.

237 non-smoking rooms are located on 10 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a childcare service, a laundry service and a hairdresser. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available.