Situated in the northern part of the Island, the hotel is located in the heart of the popular seaside resort of Bugibba. The town centre is just a 15-minute walk away, as is the beach. It is a 10-minute drive to Mosta Church and Valletta and 20 minutes to Ħaġar Qim.

The hotel has a lifts and features 326 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. A business centre with fax machine and projector is available.