This hotel is located in the tourist centre of San Augustin, approximately 100 m from the nearest beach. The town centre is just 500 m away; the shopping centre 1 km from the hotel. There is a regular public bus service departing from a stop located close to the hotel. The airport is about 30 km away.

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service. Wireless internet access is provided in public areas. The resort offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the resort feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. Further services include a car hire service, a transfer service, 24-hour room service, a laundry service and a page service. A projector is available for guests' business needs.