This charming hotel offers guests great value-for-money and is located in the administrative and government district of San Francisco near the Performing Arts Centre and the Civic Centre. It is just half-a-block from the bus and subway stations. There are a wide range of shops as well as countless restaurants, bars, and shops all to be found in the immediate vicinity of the hotel.

The hotel has 389 rooms and 5 suites, which are located on 14 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. Children can enjoy the playground. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. Bicycle storage is available to guests. There is a bike hire service as well. A business centre with fax machine and projector is available.