This charming city hotel is located in the heart of the theatre district and 1 block away from Union Square, the centre of the city's shopping district. Restaurants can be found on the hotel's doorstep, Golden Gate Park is around 5 km away and Ocean Beach is approximately 9 km from the historical hotel. It is about a 20-minute drive from San Francisco Airport, and just 1.5 km from the closest BART station - San Francisco's underground Bay Area Rapid Transit.

The hotel was built in 1908. The hotel has 96 rooms, which are located on 7 storeys and are reachable by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom and a baggage storage service. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include room service, an alarm call service and a page service. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available.