This hotel enjoys a central location in the heart of San Francisco's theatre district. The famous Union Square offers an array of shops, restaurants, and bars and is just a few paces away. A public transport stop is located by the hotel.

The hotel was built in 1920. The hotel has 217 rooms and 19 suites, which are located on 17 storeys and are reachable by lift. Check-in and check-out are possible at any time at the 24-hour reception desk. A cloakroom, baggage storage service, safe and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include a car hire service, room service (for a fee), a laundry service, a coin-operated laundry and a page service. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.