This hotel is located approximately 3.5 km from the centre of San Francisco. It is about 25 km to San Francisco - International (SFO) Airport.

Guests have a choice of 531 non-smoking rooms. Friendly staff are available at the reception desk. A baggage storage service, a babysitting service, a laundry service, 11 conference rooms, a business centre and a projector are available. Wireless internet access is provided in public areas (no extra charge). The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park.