This hotel is situated at the top of Nob Hill. Numerous restaurants and bars are to be found in the immediate vicinity (some 50 m) and various shops are roughly 100 m from the hotel. A public transport stop is about 10 m away.

The hotel was built in 1912. The hotel welcomes guests in an 8-storey building with a lift and 385 non-smoking rooms. The reception desk is open round the clock. Services such as a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, an alarm call service and a laundry service. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.