This unique boutique hotel enjoys a fantastic location in the heart of the city, right opposite the famous Chinatown Arch. Full of restaurants, bars and shopping opportunities, the surrounding area also offers public transport, just a few steps away. The hotel is within easy walking distance of the Moscone Center. Oakland lies around 18 km away from the hotel, and the airport is around 23 km away.

The hotel has 140 rooms and 7 suites, which are located on 7 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a cloakroom, baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park (for a fee). Further services include medical assistance, room service, a laundry service and a page service. The business centre is on hand for guests' business requirements and provides a fax machine.