Situated in the residential area of El Monte Lentiscal, this hotel lies close to the capital, Las Palmas. A number of restaurants and bars can be found in the hotel's immediate vicinity, whilst public transport links are also on the establishment's doorstep. The Auditorio Alfredo Kraus, the exhibition site and the centre of town can be reached in just 10 min by car. Las Canteras beach is approximately 12 km away. The establishment offers easy access to leisure and business facilities, as well as to the airport.

The hotel has 8 junior suites, 4 single rooms and 28 double rooms, which are located on 4 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Parking spaces are available to guests travelling by car. Other services include room service, an alarm call service and a laundry service. The business centre is on hand for guests' business requirements and provides a fax machine.