This city hotel enjoys a central location around 100 m away from the city centre on the eponymous river, Santa Eulalia, and only a few steps from the beach. The hotel additionally lies just 5 minutes from an array of restaurants and bars. Furthermore, there is a forest near the hotel and Ibiza Town as well as Roca Llisa golf course are around a 30 to 35-minute drive from the hotel. Ibiza airport lies around 15 km from the hotel.

176 rooms, including 142 junior suites and 26 suites, are located on 4 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.