Being located on Segara Ayu Street, Sanur Bali, directly on Segara Ayu beach, the resort is just 1.5 km from the town centre which features Hardys Shopping Centre and a tourist information centre. It is approximately a 30-minute drive from Ngurah Rai International Airport.

Guests have a choice of 120 rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are a number of shops, including a supermarket and souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. A bicycle hire service (for a fee) gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.