The hotel is situated next to the famous beach of El Arenal, where there is one of the famous discothèques of Playa de Palma. The hotel is only 12 km from Palma de Majorca where guests can stroll around the historic area of the city and visit the cathedral and the Arab baths. Restaurants, bars and pubs are in close proximity, and Palma de Majorca Airport is some 6 km from the establishment.

The hotel has a lift and features 154 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.