This hotel is located in the holiday resort of El Arenal, just 350 m from the fine sand beach. Countless shops, restaurants and a lively selection of bars and discos are to be found in the surrounding area. Public transport connections are situated just 100 m away.

The hotel has 18 single rooms and 162 double rooms, which are located on 9 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a car hire service, medical assistance and room service. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. A fax machine is available for guests' business needs.