This welcoming hotel lies amidst beautifully kept gardens overlooking the marina of El Arenal. A kilometre-long beautiful sand beach is only 200 m from the hotel. A selection of shopping and entertainment venues is to be found nearby in Arenal. Links to the public transport network lie in front of the hotel.

246 rooms, including 6 suites and 119 double rooms, are located on 7 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Services and facilities include a baggage storage service, a safe, a TV room, a playroom, a car hire service, medical assistance and room service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Parking spaces are available to guests travelling by car. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.