The hotel is situated just 200 m from the long sandy beach Playa del Arenal, in the municipality of Llucmajor on the island of Majorca. The hotel is set on the Bahía de Palma, in a resort featuring modern tourist infrastructure and leisure facilities, where the visitor may enjoy the fine sand of the idyllic beaches surrounded by palm trees. The climate, with its mild temperatures all the year round, makes it is possible to enjoy a wide variety of sports, both in and out of the water (water sports, cycling, golf, etc). The town centre of Arenal is in the immediate vicinity and offers restaurants, bars, clubs, links to the public transport network and shops. The Club Nautico Arenal is only 100 m away. Majorca Airport is only some 8 km away.

112 double rooms are located on 9 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a car hire service, medical assistance, an alarm call service, a laundry service and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available.