The hotel has direct access to the beach at Nabq Bay. Sharm el-Sheikh is located alongside one of the natural wonders of the world, the Red Sea, and is a perfect location for snorkelling and scuba diving, including miles of breathtaking beaches and endless sunshine. The nearest beach is just roughly 50 m from the hotel, El Khan market is around 100 m away and the town centre of Naama Bay can be reached in around 15 minutes by car. The hotel is situated 9 km from Sharm el-Sheikh International Airport.

Guests have a choice of 465 non-smoking rooms. The reception desk is open round the clock. Amenities include a baggage storage service and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket and souvenir shop. Children can enjoy the playground. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service (for a fee), a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus. A fax machine is available for guests' business needs.