The hotel is located on the southern tip of Sharm El Sheikh overlooking the Red Sea. The hotel is about 15 km from the famous city centre Naama Bay (about a 20-minute drive), home to the main shopping area. It is also just 5 km away from Sharm El Sheikh Airport (about a 10-minute drive).

The resort has 629 rooms, which are located on 3 storeys and are reachable by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a TV room and a playroom. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Guests can also use the bicycle storage facilities. Daily newspapers will keep you informed. A business centre with fax machine and photocopier is available.