The hotel is situated in Ras Um Sid, about a 10-minute drive from Naama Bay. There is a free shuttle bus to Naama Bay private beach (4 km away) and to Amphoros private beach, which is 350 m from the hotel. There is an abundance of shops and restaurants in the resort centre.

The resort has a lift and features 133 rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The complex offers various facilities for guests with disabilities. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.