The hotel lies right on the sandy beach of the Naama coast on the Red Sea, close to El Souk, where a large selection of shops and nightlife venues are located, easily reached on foot. El Sheikh airport lies 15 km away.

The club was renovated in 2022. Guests can enjoy the pleasant ambience of one of the 24 bungalows. The following room categories are also available: 12 junior suites, 23 suites, 90 single rooms and 392 double rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a library. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a babysitting service (on request and for a fee), a childcare service, a car hire service, medical assistance, a transfer service, translation services, 24-hour room service (for a fee), a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus. Complimentary newspapers are available. A business centre with projector, a flip chart and pens and photocopier is available. Larger events can be organised with the help of the conference service.