The hotel is located at the centre of Naama Bay, 20 minutes from the old market with numerous shopping opportunities. It is just 100 metres from the beach and 20 minutes by car from Sharm El Sheikh International Airport.

The complex has a lift and features 197 rooms, including 81 double rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a cash machine. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service (on request and for a fee), a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.