The hotel is located just 5 km from the old town of Sharm El-Sheikh and around 12 km from the airport.

The resort was renovated in 2021. Guests have a choice of 262 rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket and souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a childcare service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a page service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area.