This exclusive city hotel is located on a raised bank, offering beautiful views out over the sea. Surrounded by tropical gardens, it is only a few minutes walk from the old town and the centre of the Islands capital, Funchal. The turquoise-blue sea and inviting beach are just 50 m away and public transport links are accessible within just a few paces of the hotel. The near vicinity offers an array of shopping facilities as well as numerous restaurants. Diverse bars/ pubs, cafés, a nightclub as well as various other entertainment venues can also be found here.

Guests have a choice of 50 suites and 325 double rooms located in a 17-storey main building and an auxiliary building. The friendly staff at the reception desk in the lobby are happy to answer any questions. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area.