This South San Francisco hotel is minutes from attractions like Candlestick Park, Cow Palace, Fisherman's Wharf, Pier 39, Napa Valley and Santa Cruz. Downtown San Francisco, Sausalito, the Moscone Convention Center and Paramount's Great America are also close to the hotel. A variety of restaurants are located in the surrounding area. The hotel is conveniently located off Highway 101, just 3.2 km from San Francisco International Airport.

The hotel has a lift and features 168 rooms. Check-in and check-out are possible at any time at the reception desk. Amenities available at the hotel include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.