The resort is situated on the golden sandy shores of Natai Beach in Phang Nga. The centre of Kok Kloi is 4 km from the hotel, Thalang City is around 35 km away and Phuket Town is 50 km away. Kok Kloi bus terminal is 15 min away by car, Phang Nga National Park is half an hour's drive, Phang Nga Bay, Koh Panyi Island and Hat Khao Lak are all around an hour's drive, Mo Koh Similan is a 2-hour drive, and Surin National Park is approximately two and a half hours by car.

Guests have a choice of 56 non-smoking rooms located in two 2-storey buildings with lifts. The reception desk is open round the clock. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the car park. Other services include a childcare service, medical assistance, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. To assist guests with their business and communication needs, the business centre offers a fax machine.