This appealing luxury hotel enjoys a quiet location just across the promenade from the sandy Playa de las Cucharas on Lanzarote. An abundance of shops are located in the immediate vicinity (approximately 200 m away), as are restaurants (about 200 m away) and bars (roughly 500 m away). Links to the public transport network are conveniently located just 100 m away and the airport is a short 20-minute ride away on public transport.

The friendly staff at the reception desk are happy to answer any questions. Services include a baggage storage service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. A garden provides extra space for rest and relaxation in the open air. Parking spaces are available to guests travelling by car. Further services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a page service and a hotel doctor. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Daily newspapers will keep you informed. The business centre is on hand for guests' business requirements and provides a projector.