This hotel lies in the centre of an impressive mountain landscape in the centre of the island, around 1500 metres above sea level. The centre of Tejeda is situated 10 km from the hotel and Playa del Ingles is around 80 km away.

Guests have a choice of 36 rooms, including suites, 2 single rooms and 15 double rooms. The friendly staff at the reception desk are happy to answer any questions. The hotel provides a safe, a TV room, a playroom, a 24-hour security service, a laundry service, a smoke alarm and a smoking area. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A fireplace creates a cosy atmosphere. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Parking spaces are available to guests travelling by car. Other services include a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area.