The hotel is situated in the new harbour area of Thessaloniki, a bustling hub with great development prospects at the western entrance of the city. The area offers a number of nightlife venues, including the famous entertainment complex Mylos, which offers galleries, theatres, restaurants and live music shows. Conveniently close to the city centre, the hotel is also an ideal base for sightseeing and shopping. Thessaloniki Airport is approximately 15 km from the hotel.

The hotel has 9 junior suites, 3 suites and 200 double rooms, which are located on 7 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available for a fee.