The hotel lies in Torrenova, 200 m from the sandy beach. It is also within easy reach of tourist information, bars, restaurants, city centre and supermarkets. Accessible from the hotel: Kamandu Park (1 km), disco (2 km), Wester Park (2 km), PMI airport (28 km), Marineland (4 km) and Golf Fantasia (2 km).

The hotel has 210 rooms, which are located on 7 storeys and are reachable by 2 lifts. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a currency exchange service and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.